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Privacy & Cookies

Privacy & Cookies
We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not email you in the future unless you have given us your consent. We do not disclose buyers’ information to third parties.

The type of information we will collect about you includes: name, address, phone number, and email address.
We do not store or have access to your credit/debit card details. We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.

Data collected by this site is used to: a. Take and fulfil customer orders b. Administer and enhance the site and service c. Only disclose information(name/address) to third parties(Royal Mail & Parcelforce) for goods delivery purposes.

We want your shopping experience on to be easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

Cookies are used on this site, but only to track patterns of behaviour and to maintain the contents of your shopping cart.
Some cookies are essential and without these a shopping cart system would not work.

There are two types of cookie you may encounter when using :
First party cookies: these are our own cookies, controlled by us and used to maintain the contents of your shopping cart & for recognising that you may already have given a username and password so you don’t need to do it for every web page requested.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them. We also use google analytics cookies to track patterns of behaviour which we can use to enhance our site.

Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
They cannot be used to identify you personally For more information on Googles privacy policy please visit:

We use a number of suppliers who may also set cookies on their websites’ on its behalf. Japanese Kitchen does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Social buttons
On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’, Pinterest and Add This. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of You should be aware that these sites are likely to be collecting information about what you are doing all around the internet. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Japanese Kitchen, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google + and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Social Plugin – for embedding Facebook content.

Social Plugin

Google +

Social Plugin

Add This
Tracks what is being shared


To learn more about cookies and how you can manage and delete them on your device please visit: